Terms and Conditions

  1. By using our website, you agreed to the terms and conditions.
  2. Shipping charges are for total weight of less than 1kg. If your item(s) exceed 1kg, we will contact you for additional shipping charge.
  3. Shoppers on the Ideal-Scope website are entitled to a seven day cooling off period which commences from the date of receipt of the item(s). During this time if the shopper is not completely happy they may contact Ideal-Scope for a refund less the shipping cost. Shopper bare the cost of sending the item(s) back to us in the same condition. We will effect refund upon satisfactory receipt of the item(s). Damaged items will not be accept and refund will not be given.
  4. We are not responsible for lost parcels. We do make every effort to ensure the item(s) are properly packed.
  5. We can only refund back into the same credit card used for purchase.
  6. We guarantee that these products are free of manufacturing defect or shipping damage when you receive them. Notification of any shipping damage or product defect must be immediate which is defined as within 3 days of receipt of the item. Ideal-Scope will bear the cost of any return shipping only in the case of shipping damage or defective items.
  7. All sales are considered final after the cooling off period has expired.
  8. If you have any questions or concerns please contact us: info@ideal-scope.com